- 01202 026174
- enquiries@resolve-iq.co.uk
Service charges are where trust between leaseholders and a managing agent is usually won or lost. When the budget is clear and the money is well managed, most other things fall into place. When it isn’t, every demand feels like a fight. A surprising number of agents still make it hard to see where the money goes, and leaseholders end up paying without ever getting a straight answer.
Resolve.IQ takes the opposite approach. We produce transparent service charge budgets, report clearly on what’s been spent, and make the accounts easy to follow for leaseholders and directors alike. The platform keeps every transaction and commitment on record, so when someone asks a question, we can answer it properly. No vague figures, no hidden fees, and no insurance commission quietly taken on your premium.
Clear, well-reasoned service charge budgets set out so leaseholders and directors can see exactly what they're paying for.
Regular, readable financial reporting rather than figures buried in jargon, so nobody's left guessing.
Inclusive fees with no charging at every turn, and no insurance commission taken on your premium.
Well-managed maintenance and vetted contractors, coordinated so money is spent well and jobs get done.
Financial and compliance records kept straight and aligned to the wider regulatory regime.
Practical help for RMC directors on budgets, reserve funds and the financial side of running a block.
A well-run block is almost always a well-funded one. When the service charge is set sensibly and the reserve fund is looked after, repairs get done on time, compliance stays on track, and directors aren’t left firefighting. Get the finances right and most of the friction between an agent, its leaseholders and the board simply goes away.
That’s why we treat financial management as core rather than an afterthought. Every enquiry is logged, every commitment tracked, and the numbers are always there when you need them. We provide service charge and leaseholder management for residential blocks across Bournemouth, Christchurch, Poole, Sandbanks, Canford Cliffs, Highcliffe and the surrounding areas.
