Local Property Management. Powered by Intelligence.

A completely different way to manage residential buildings.

Resolve.IQ brings governance, compliance, communication and day-to-day management into one connected platform. Real people who know your building, backed by technology that keeps everything on track.

No Insurance Commission

We work with multiple brokers so you never overpay.

Local Property Managers

People on the Dorset coast who know your building.

Responsive Faster Response Times

Nothing left to languish in an inbox.

Transparent No Hidden Fees

Inclusive fees, no charging at every opportunity.

More than a managing agent.

Most managing agents run on spreadsheets, inboxes and good intentions. We built something different. Resolve.IQ combines property management with governance, compliance and resident communication in a single connected system, so nothing slips through the cracks.


Our technology handles the admin, the chasing and the record-keeping. Our directors and local property managers handle the relationships, the decisions and the people. You get the responsiveness of a modern platform with the accountability of a team that actually knows your building.

One ecosystem. Four pillars. Everything connected.

01 Governance

Transparent decision-making. accountability and oversight that proencts your bulding and its stakeholders.

03 Communication

Keep residents, directors, contractors and managers connected with real-time updates and collaboration,

02 Compliance

Stay ahead of regulations and safety requirements with automated tracking and documentation,

04 Property Management

Streamline day-to-day operations, maintenance and financial management from one central intelligent platform.

Block management, done properly.

Built for property. Backed by Al.

Resolve. IQ combines advanced artificial intelligence with industry expertise to deliver smart, scalable, and reliable property management solutions. We help property owners and managers streamline operations. delight tenants, and grow their portfolios with confidence.

Resolve.IQ is a Bournemouth-based property management company built around a simple conviction: that residential block management can be done with far more rigour, transparency and responsiveness than the sector has historically offered. We act as managing agent on behalf of leaseholders and directors across a portfolio of residential blocks. What sets us apart isn’t a longer list of services, most agents claim those, but the way we deliver them.

AI-DRIVEN PLATFORM

Our Al analyzes data and automates routine tasks so you can focus on growth.

SECURE & RELIABLE

Enterprise-grade security to keep your data and your properties protected.

EASY INTEGRATION

Seamlessly integrates with your existing tools and property ecosystem.

DEDICATED SUPPORT

Our team is here 24/7 to ensure your success every step of the way.

AI behind the scenes, people where it matters

We're building our own operational platform that uses AI to handle the heavy lifting: logging every enquiry, tracking every commitment, flagging what's outstanding, making sure nothing falls through the cracks. But the technology never answers for us. It frees our team to spend their time where it counts, talking to you, solving problems, and making good judgement calls on your building.

Compliance taken seriously

The regulatory landscape for residential property, particularly building safety, has changed dramatically. We treat obligations under the Building Safety Act and the wider compliance regime as core to the job, not an afterthought. For higher-risk buildings we maintain the records, assessments and reporting discipline the law now demands, and apply the same safety-first thinking across every block.

Directly accountable

We're director-led and hands-on. You deal with people who know your building, not a call-centre queue. We communicate plainly, we don't inflate, and we'd rather give you a straight answer than a comfortable one.

Built for leaseholders & directors

Our job is to protect the value of your building and make your life as a director easier: sound finances, well-maintained common areas, vetted contractors, and clear reporting you can actually trust.

The Team

You're in the safest hands.

Experienced professionals combining property management, finance and technology. Led by Co-Founder & Managing Director Jordon Franklin, focused on building efficient systems that support blocks of flats at every stage.

Jordan Franklin – Managing Director

Over 12 years in property management and maintenance, leading Resolve.IQ with a focus on efficiency, innovation and personalised client support.

Ken Gray – Director

Extensive experience building businesses that prioritise client service. Understands the limitations of traditional managing agents and the need for industry improvement.

Ian Borley – Director

A wealth of knowledge, particularly on finances. A senior figure at KPMG, he understands the importance of serving clients with rigour and care.

What You Need To Know

Common questions

Is AI replacing human property managers?

No. Our AI supports property managers by handling repetitive tasks and providing quicker responses. The technology never answers for us, final decisions always remain with the Property Manager or Directors.

Yes. Our platform is designed to support compliance with housing regulations and the Building Safety Act. AI assists with organisation and analysis, not final approvals or decisions.

Residents may use AI-powered messaging tools for basic questions and requests, but all communication is monitored and managed by your Property Manager.

Yes. We prioritise data security, privacy and responsible AI use across all systems.

Most clients can be set up within a short onboarding period, depending on portfolio size and integration needs.

 

Contact Us

Take the next step toward smarter property management.

Our team is happy to discuss your needs and provide guidance tailored to your building. Reach out today.

Call 01202 026 174

enquiries@resolve-iq.co.uk