- 01202 026174
- enquiries@resolve-iq.co.uk
Managing a residential block takes more than simply collecting service charges and arranging contractors. RMC directors need a managing agent who understands the building, responds quickly and keeps residents informed.
Resolve.IQ provides director-led block management across Bournemouth, working closely with RMC directors and residents’ management companies to keep buildings well managed, compliant and maintained. From service charge management and contractor coordination to day-to-day communication and ongoing maintenance, we keep everything transparent and on track.
Our local approach means you have a responsive team that understands the needs of buildings across Bournemouth and the wider Dorset coast. Whether you’re looking for a new managing agent or simply want to understand how your block could be managed better, we’re happy to have an initial conversation.
We manage the transition from your current agent, including records, finances and contractor arrangements, so the change is smooth rather than disruptive.
Transparent budgets and clear reporting, with no hidden fees and no insurance commission taken on your premium.
Plain-speaking answers from a property manager who knows your building, backed by a platform that tracks every open item.
Records, assessments and reporting aligned to the Building Safety Act and the wider compliance regime.
Practical help for RMC directors, from board reporting to day-to-day decisions.
Managers who can be at your building when it matters, with a vetted local contractor network.
Good block management should be straightforward, transparent and responsive. We start by understanding your building, your current management arrangements and the priorities of your RMC directors and residents.
From there, we create a clear management approach tailored to your block. We can handle the day-to-day responsibilities, including service charge management, maintenance coordination, contractor management, compliance and communication with residents.
Our director-led approach means you have a responsive point of contact who understands your building and keeps things moving. We work with residential blocks across Bournemouth and the surrounding Dorset coast, providing reliable management without unnecessary complications.
Whether your block needs ongoing management or you’re looking for a more responsive approach, we’ll explain how we can help, what’s involved and what you can expect from us.
Questions from leaseholders and directors across Bournemouth.
We cover all of Bournemouth for block management, including Westbourne, Talbot Woods, the East and West Cliff, Boscombe, Southbourne, Winton, Charminster and the town centre. Our patch runs along the coast to Poole, Sandbanks and Canford Cliffs one way, and Christchurch and Highcliffe the other. Everything sits inside a short drive, which is the point. A manager who can be at your building the same morning behaves differently from one routing decisions through a regional office.
We manage converted period buildings in Bournemouth alongside purpose-built blocks, and the town has plenty of both. The large Victorian and Edwardian villas split into flats around the Cliffs and Westbourne bring their own problems: shared drainage, original sash windows, roof valleys, and leases written decades ago that split costs in ways nobody would choose today. Purpose-built blocks bring lifts, communal plant and tighter fire safety duties. The compliance framework is the same for both. The maintenance planning is not, and it should not be.
An out-of-hours emergency at your block reaches a contractor, not a voicemail box that gets picked up on Monday. Water ingress, lift entrapment, failed door entry, loss of communal lighting and heating failures all count as emergencies and are dealt with overnight where the risk warrants it. The next working day, the property manager who knows your building picks it up, confirms what was done and what it cost, and tells the directors before anyone has to ask.
Block management in Bournemouth costs different amounts for different blocks, so anyone quoting a figure without seeing your building is guessing. The main drivers are the number of units, whether there are lifts or communal plant, the height of the building, and the state of the records you are handing over. We price per unit per year, quote in writing, and set out what falls outside the fee. Send us your current budget and we will tell you plainly whether you are paying over the odds.
We can usually take over a block that has been self-managed for years, and it is a common request once a volunteer director wants to step back or the compliance load grows. The usual gaps are a missing or out-of-date fire risk assessment, no reserve fund, service charge money mixed with company money, and Companies House filings running late. None of that is unusual and none of it is unfixable. We start by telling you what needs putting right, in priority order, before we talk about fees.
