Deciding to change managing agent is rarely a snap decision. It usually builds up: a run of slow responses, service charge accounts that don’t add up, contractors who never quite finish the job, and the growing sense that nobody at the agent’s office actually knows your building. If that sounds familiar, you’re not being difficult. You’re right to expect more.
Resolve.IQ works with RMC directors and residents’ management companies who’ve reached that point. We make the switch painless, handling the handover from your existing agent, taking on the records, and getting your block onto a platform that keeps everything transparent and on track. You don’t need to have every detail worked out before you talk to us. That’s what the first conversation is for.
We manage the transition from your current agent, including records, finances and contractor arrangements, so the change is smooth rather than disruptive.
Transparent budgets and clear reporting, with no hidden fees and no insurance commission taken on your premium.
Plain-speaking answers from a property manager who knows your building, backed by a platform that tracks every open item.
Records, assessments and reporting aligned to the Building Safety Act and the wider compliance regime.
Practical help for RMC directors, from board reporting to day-to-day decisions.
Managers who can be at your building when it matters, with a vetted local contractor network.
The most common reason directors stay put with an agent they’re unhappy with is the assumption that changing will be a headache. Most of the time, it isn’t. Your management contract will have a notice period, and once that’s served, the handover is a well-trodden process. We’ve done it before and we manage the heavy lifting.
The best first step is simply a conversation. Tell us about your block, your current arrangement and what’s been going wrong. We’ll set out honestly how we’d manage it, what it would cost, and what the switch would involve, with no obligation to go ahead. We work with blocks across Bournemouth, Christchurch, Poole, Sandbanks, Canford Cliffs, Highcliffe and the surrounding areas.