Most people only think about their managing agent when something’s gone wrong. A repair that’s dragged on, a service charge demand nobody can explain, a call that went unreturned. The bar for the industry has sat low for a long time, and leaseholders have learned to expect very little. Resolve.IQ exists because it doesn’t have to be that way.
We’re a managing agent for residential blocks across the BCP area and the wider Dorset coast. What sets us apart isn’t a longer list of services, most agents claim those. It’s how we deliver them: an AI-assisted platform that keeps every enquiry logged and every commitment tracked, backed by property managers who are director-led, hands-on and easy to reach. You get the reliability of a system that never forgets, with the judgement of people who actually know your building.
Transparent budgets, clear reporting and sound financial management you can actually trust, with no hidden fees.
Well-maintained common areas and vetted contractors, coordinated and tracked so jobs don't get forgotten.
Records, assessments and reporting discipline aligned to the Building Safety Act and the wider compliance regime.
Quick, plain-speaking responses from a property manager who knows your building, not a call-centre queue.
We work with multiple brokers and take no insurance commission, so you never overpay on your premium.
Practical help that makes life easier for RMC directors, from reporting to day-to-day decisions.
Plenty of agents are either old-fashioned and slow, or slick software with nobody real behind it. We built Resolve.IQ to sit in the gap. The platform does the heavy lifting: logging enquiries, tracking commitments, flagging what’s outstanding and keeping the compliance records straight. That frees our property managers to spend their time where it counts, talking to people and solving problems.
We’re director-led and hands-on, which means when you deal with us you’re dealing with people who can make decisions and stand behind them. We cover Bournemouth, Christchurch, Poole, Sandbanks, Canford Cliffs, Highcliffe and the surrounding areas, and being genuinely local means we can be at your building when it matters.